General FAQs

Orders & Deliveries

Trade Counter

Collection & Disposal

Payments & Accounts

We have a whole host of accreditations that include our business and products that we sell.  Please see our  Memberships and accreditations page for further information.

Express Fire was established in 2001 and we have recently celebrated over 23 years in business.  Fire safety is in our blood and our founding Director and Shareholder Lindsay Jones has worked within the industry since the early 1970s. 

timeline image 12

No, as we are a whole-sale only supplier we do not conduct risk assessments.  However, we can happily recommend one of our fire service customers in your local area who will be able to assist you further.  Please contact us and we will be happy to help.

No, as a whole-sale only supplier we do not service fire extinguishers.  However, we can happily recommend one of our fire service customers in your local area who will be able to assist you further.  Please contact us and we will be happy to help.

Our office and warehouse are open Monday to Friday between 8am and 4.30pm. You are welcome to email us outside of these times and a member of staff will get back to you as soon as possible.

Many of our TITAN CORE and TITAN BK fire extinguisher products are eco-friendly.  Simply look out for the eco-friendly login on our website and price list.

 

We also offer a range of Kitemarked plain water extinguishers that do not have any additives and are just filled with pure water whilst still offering high fire ratings.  

 

All extinguishers supplied by Express Fire Euipment Ltd are PFOS and PFOA-free.

 

In summer 2024, we will launch a range of fluorine-free foam fire extinguishers in compliance of expected legalisation due to come into effect in 2025.

We can happily arrange to have TITAN CORE and TITAN BK fire extinguishers personalised for customers at no additional cost.  Please note that Terms and Conditions and minimum quantities apply. Please contact us for further information.

Yes absolutely!  Simply contact us we will be happy assist and answer any technical queries that you may have. 

Yes, we can deliver to many countries around the world.  To discuss your specific requirements, please contact us on 0161 688 5050.

Yes, we will send confirmation to you by email containing the details of your order including prices, carriage and delivery.  It’s very important that you check the order confirmation and reply to us with anything that needs to be changed.

We have long-standing arrangements with reputable parcel and pallet courier companies which allows us to ensure that our customers receive the highest levels of service at a cost-effective price. 

Yes, we can arrange for your order to be delivered on a vehicle with a tail lift.  Please ensure that a tail lift is requested when you place your order.  There is a small additional charge for this service.

This is often possible, please advise us of your requirements when placing your order and we will do our best to arrange this for you.

We work very hard to ensure that we maintain high level of stock across the range of products that we offer.  We have over 2,500 products in stock in our Manchester warehouse and in 2022 we have expanded capacity by over 25%.  If we do not have any items in stock, we will notify you immediately and discuss any alternatives that may be suitable.

Yes, we can happily arrange this for you and there is no additional charge for this service.  Please note that standard carriage charges may be applicable dependent upon the size/value of your order.  We can also ship items under plain cover or use your paperwork.  Again, there is not a charge for this service

We do not have a minimum order value.  Please note that all orders are subject to VAT at the current rate and delivery charges may be applicable.

It may be possible for us to offer same day delivery, please contact us directly to discuss your specific requirements.  Alternatively, you can collect orders from our Trade Counter which is located just off Junction 22 of the M60 motorway in Manchester.

We have a wide variety of options including next working day delivery.  AM and timed deliveries are also available, subject to a small additional charge.  Please contact us for further information.

Yes we do!  Free delivery depends upon the size and weight of your order, please contact us for further information.

Yes, we can happily pass on any specific delivery instructions that you may have to the courier.  Although unfortunately we cannot guarantee any instructions or accept liability for instructions added. It’s always helpful if we can pass a contact telephone number and email address to the courier company so please have this available when you place an order.  Order updates can then also be sent by them by text message or email.  

Absolutely!  Our standard cut-off time for next working days orders is 2.30pm but if your order falls outside of these times, please get in touch with our Sales Team on 0161 688 5050 or email info@expressfire.com and they will do their very best to help.

Yes absolutely.  Our Trade Counter is open 8am until 4.30pm Monday to Friday and customers are welcome to collect orders during these times.

Yes! Simply place your order in advance and let us know when you would like to collect it and our friendly warehouse team will have your order ready for when you arrive meaning that you can be back on the road as quickly as possible. 

If you haven’t placed an order in advance our warehouse staff will get the order processed and picked whilst you wait.

Our trade counter is open from 8am until 4.30pm Monday to Friday.

We can arrange to collect fire extinguishers in certain circumstances.  Where this is not possible then we can pass you the contact information of our preferred fire extinguisher collection partner.

Most fire extinguishers can be collected for disposal including water, foam, powder, wet chemical and carbon dioxide. Some specialised fire extinguishers (e.g. halon) can be collected but please contact us for further information and prices.  

Please contact our sales team on 0161 688 5050 or email  info@expressfire.com to request further information.

Should you wish to make a payment by debit/credit card then please contact our Accounts department on 0161 688 5050 option 2.  If you are visiting our Trade Counter in person then we can take a card payment using our card machine.

You can pay electronically by BACS/bank transfer, by cheque or by debit/credit card.

If you prefer to pay for your orders as you place them, that is no problem at all and payment can be made by BACS or debit/credit card.  Please note that cleared funds will be required before orders can be shipped or collected. 

Yes, we do offer credit accounts for trade customers.  All credit accounts are opened subject to satisfactory credit checks.  To apply, please email info@expressfire.com and we will forward our credit account application form for you to complete.

General FAQs

We have a whole host of accreditations that include our business and products that we sell.  Please see our  Memberships and accreditations page for further information.

Express Fire was established in 2001 and we have recently celebrated over 23 years in business.  Fire safety is in our blood and our founding Director and Shareholder Lindsay Jones has worked within the industry since the early 1970s. 

timeline image 12

No, as we are a whole-sale only supplier we do not conduct risk assessments.  However, we can happily recommend one of our fire service customers in your local area who will be able to assist you further.  Please contact us and we will be happy to help.

No, as a whole-sale only supplier we do not service fire extinguishers.  However, we can happily recommend one of our fire service customers in your local area who will be able to assist you further.  Please contact us and we will be happy to help.

Our office and warehouse are open Monday to Friday between 8am and 4.30pm. You are welcome to email us outside of these times and a member of staff will get back to you as soon as possible.

Many of our TITAN CORE and TITAN BK fire extinguisher products are eco-friendly.  Simply look out for the eco-friendly login on our website and price list.

 

We also offer a range of Kitemarked plain water extinguishers that do not have any additives and are just filled with pure water whilst still offering high fire ratings.  

 

All extinguishers supplied by Express Fire Euipment Ltd are PFOS and PFOA-free.

 

In summer 2024, we will launch a range of fluorine-free foam fire extinguishers in compliance of expected legalisation due to come into effect in 2025.

We can happily arrange to have TITAN CORE and TITAN BK fire extinguishers personalised for customers at no additional cost.  Please note that Terms and Conditions and minimum quantities apply. Please contact us for further information.

Orders & Deliveries

Yes absolutely!  Simply contact us we will be happy assist and answer any technical queries that you may have. 

Yes, we can deliver to many countries around the world.  To discuss your specific requirements, please contact us on 0161 688 5050.

Yes, we will send confirmation to you by email containing the details of your order including prices, carriage and delivery.  It’s very important that you check the order confirmation and reply to us with anything that needs to be changed.

We have long-standing arrangements with reputable parcel and pallet courier companies which allows us to ensure that our customers receive the highest levels of service at a cost-effective price. 

Yes, we can arrange for your order to be delivered on a vehicle with a tail lift.  Please ensure that a tail lift is requested when you place your order.  There is a small additional charge for this service.

This is often possible, please advise us of your requirements when placing your order and we will do our best to arrange this for you.

We work very hard to ensure that we maintain high level of stock across the range of products that we offer.  We have over 2,500 products in stock in our Manchester warehouse and in 2022 we have expanded capacity by over 25%.  If we do not have any items in stock, we will notify you immediately and discuss any alternatives that may be suitable.

Yes, we can happily arrange this for you and there is no additional charge for this service.  Please note that standard carriage charges may be applicable dependent upon the size/value of your order.  We can also ship items under plain cover or use your paperwork.  Again, there is not a charge for this service

We do not have a minimum order value.  Please note that all orders are subject to VAT at the current rate and delivery charges may be applicable.

It may be possible for us to offer same day delivery, please contact us directly to discuss your specific requirements.  Alternatively, you can collect orders from our Trade Counter which is located just off Junction 22 of the M60 motorway in Manchester.

We have a wide variety of options including next working day delivery.  AM and timed deliveries are also available, subject to a small additional charge.  Please contact us for further information.

Yes we do!  Free delivery depends upon the size and weight of your order, please contact us for further information.

Yes, we can happily pass on any specific delivery instructions that you may have to the courier.  Although unfortunately we cannot guarantee any instructions or accept liability for instructions added. It’s always helpful if we can pass a contact telephone number and email address to the courier company so please have this available when you place an order.  Order updates can then also be sent by them by text message or email.  

Absolutely!  Our standard cut-off time for next working days orders is 2.30pm but if your order falls outside of these times, please get in touch with our Sales Team on 0161 688 5050 or email info@expressfire.com and they will do their very best to help.

Yes absolutely.  Our Trade Counter is open 8am until 4.30pm Monday to Friday and customers are welcome to collect orders during these times.

Trade Counter

Yes! Simply place your order in advance and let us know when you would like to collect it and our friendly warehouse team will have your order ready for when you arrive meaning that you can be back on the road as quickly as possible. 

If you haven’t placed an order in advance our warehouse staff will get the order processed and picked whilst you wait.

Our trade counter is open from 8am until 4.30pm Monday to Friday.

Collection & Disposal

We can arrange to collect fire extinguishers in certain circumstances.  Where this is not possible then we can pass you the contact information of our preferred fire extinguisher collection partner.

Most fire extinguishers can be collected for disposal including water, foam, powder, wet chemical and carbon dioxide. Some specialised fire extinguishers (e.g. halon) can be collected but please contact us for further information and prices.  

Please contact our sales team on 0161 688 5050 or email  info@expressfire.com to request further information.

Payments & Accounts

Should you wish to make a payment by debit/credit card then please contact our Accounts department on 0161 688 5050 option 2.  If you are visiting our Trade Counter in person then we can take a card payment using our card machine.

You can pay electronically by BACS/bank transfer, by cheque or by debit/credit card.

If you prefer to pay for your orders as you place them, that is no problem at all and payment can be made by BACS or debit/credit card.  Please note that cleared funds will be required before orders can be shipped or collected. 

Yes, we do offer credit accounts for trade customers.  All credit accounts are opened subject to satisfactory credit checks.  To apply, please email info@expressfire.com and we will forward our credit account application form for you to complete.

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